Customer Portal

We offer a satisfaction guarantee for our History By Mail subscriptions. If you are unhappy with the service at any time, simply email support@historybymail.com, and we will cancel your subscription and refund the remaining amount.

Cartoon Boxes have a 30-day return policy. If you need to return an item, it must be in the same condition as received, unused, with tags, and in its original packaging. Please contact us at support@historybymail.com to initiate the return process.

You can easily manage your account and cancel your History By Mail subscription by logging into your customer portal on www.HistoryByMail.com. Use the "login" link at the top or bottom of any page, enter the email used during sign-up, and follow the instructions. Cancelling will not affect your current subscription, but it will prevent future auto-renewal.

Once we receive and inspect your return, we will notify you of the refund approval. If approved, you will be automatically refunded on your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.